Magnum Technologies, Inc.
Business Service Management
Even when IT operations are running smoothly, few enterprises can effectively measure the performance of their IT infrastructure in a manner that allows them to determine if they are generating the business benefits they expect.
In response, Magnum Technologies has developed a set of BSM tools built upon an open architecture, that leverage auto-discovery and configuration capabilities, enabling companies to measure the business impact of IT.
Business Service DiscoverySM
Automated Discovery of IT Components
Magnum Technologies' relationship mapping and auto discovery module allow our clients to quickly improve their Service Level Management initiatives and move toward ITIL implementation in an expeditious manner.
Business Service Dashboard
Manage & Report on SLM in real-time
ADVANTAGE® customers can quickly create a management architecture configured to their exact IT and business organizations including geographic locations, departments and functional groups.
Service Level Management
Guarantee Service Levels for End-Users
Magnum Technologies' provides real-time views of IT infrastructure, application and Line of Business (LOB) service-level performance via a consolidated real time dashboard to track and report service-level compliance for business executives, managers and operational staff.
Business Service Management
Align IT with Business Priorities
Business Service Management (BSM) facilitates the proper alignment between IT and Business requirements by focusing on the delivery, support, and ongoing quality of IT services.
